30 Sales Quiz Questions and Answers

Salespeople can collect client feedback and give them the essential information about the company’s offer. Key PointsPersonal selling – Personal selling is one-on-one face-to-face sales where the salesperson tries to persuade the customer to purchase a product recommended by the firm. Additional Information Budget helps to set the financial route, track progress, monitor any unnecessary costs, and account for any unexpected expenses. OnlineExamMaker’s secure, powerful web-based quiz maker is an easy-to-use, intelligent online testing software tool for business, training & educational to create exams & quizzes with ease.

Latest Sales Management MCQ Objective Questions

In the light of above statements, identify the correct code of statements being correct or incorrect. The correct answer is Advertising is a very economical mode of communication.

Sales MCQ Quiz – Objective Question with Answer for Sales – Download Free PDF

The overtime done by workers changes and depends on the emphasis to achieve goals. Front Office CRM Systems covering real-time aspects of sales-related activity are referred to as sales force automation. Front Office CRM Systems covering real-time aspects of sales-related activity are referred to as ______. Therefore, from the above explanation, it is clear that both statements are not correct. HUL has a large distribution network comprising 5000 redistribution stockists and 40 C & F agents (Clearing and Forwarding Agents). The first phase of the HUL distribution network had wholesalers placing bulk orders directly with the company.

Major Customers

• Customer perceived value is a customer’s perception of a product’s advantages and desirability in comparison to a competitor’s products.
• Focusing on only one or two will not yield the desired results.
• Acquiring Extra Information – Normally, a business is aware of the preferences of the customers before launching its product.
• Personal selling is also known as face to face selling in which one person who is acting as a salesman will try to convince the customer to purchase the product.

Demographic Segmentation describes the target customer with respect to their age, income, gender, location, and place in society. A good marketing plan is important to successfully achieve the objective. Execution of a good plan is equally important to achieve these objectives. In the Conventional model a marketer believes that a better product will sell itself. Whether the product adds value to the customer or not is not a consideration under the conventional model. When a company uses an established brand name and launches a new product category that may or may not relate to the existing product it is called Brand extension.

During the Production Period the marketers focused more on the quality of their products. Whether the products add value to the customers was not considered much. The latest idea of marketing is that it is a set of activities to deliver customer value and satisfaction. There were different phases when marketing was considered more about production and selling. Genuine Sale – Under personal selling, the customers are not only given information about the product but are also given the opportunity to purchase it. Relationship Development – Through personal selling, a relationship is created between the salesperson and customer.

The latest idea of marketing is to focus on creating customer value and satisfaction. When you can create value for customers, they will prefer your products and services over others. The Business Markets purchase goods or services, not for consumption. what is an invoice The intent is to use these products or services and create a new product or service to be sold to the customers. Acquiring Extra Information – Normally, a business is aware of the preferences of the customers before launching its product.

Sales knowledge encompasses the understanding and mastery of various techniques, strategies, and principles involved in the process of selling products or services to customers. It is a fundamental aspect of business that directly impacts revenue generation and business growth. It represents the customer’s assessment of the overall worth of a product or service. Companies can increase customer perceived value by enhancing the benefits of their products or services, reducing the costs, or a combination of both. Successful sales knowledge equips professionals to deliver value to customers, foster loyalty, and build lasting relationships.

Therefore, one of the major benefits of cross-selling is an increase in Customer Lifetime Value (CLV). Key PointsPersonal selling – Personal selling, commonly referred to as face-to-face selling, is a sales technique where a single salesperson tries to persuade a consumer to purchase a product. Thus, Customer satisfaction / Happy customers will be the result of a promising and over-delivering sales strategy.